FAQ or Frequently Asked Questions
How do I get an Approved Account?
Approved accounts are required to purchase prescription-grade products and it’s super easy to get an approved account. Once you have an approved account you will be able to purchase any of the products on our website with just a few clicks.
- First you need to create an account on our website. (Note that the password requirements are strict in order to protect your privacy and the security of our website).
- Once your account has been created you can click on the Approved Section of the My Account page to request approval. We will contact you to complete the process.
- Remember that once you are approved you still need to be logged in to your account to add prescription-grade products to the shopping cart.
How do I schedule a service?
Answer:
- To schedule a service:
- Click Book Now!
- Pick your service!
- Pick your Provider: For Licensed Professionals Choose a provider from Skin and Acne Specialist or for the Student Spa Services at The Washington County School of Esthetics.
- Choose Any available provider!
- Pick your Day/Time!
- You will have to enter a credit card to hold your appointment time even if you have a gift certificate or voucher.
- Schedule! (We do have a Wait List if you don’t see the time you need!)
How do I Buy a Gift Certificate?
Answer:
To buy a gift certificate for Services or Products:
- Click on the Shop Products Page!
- Scroll down to the bottom.
- Choose Gift Certificate!
- Choose a gift certificate picture!
- Choose an amount and fill out the online form!
- Choose Continue to Proceed!
- Complete your check out and email your gift certificate!
- Print out your gift Certificate!
- Bring your gift certificate in when you schedule your service!
How do I redeem a Gift Certificate?
Answer:
To redeem Gift Certificates for Products put the gift certificate code at checkout! Please Contact Us if you have any issues or questions!
Hand written gift certificates will have to be redeemed in person!
